Specific information on data protection for users of the LINK website
Our Link for Wound Healing website is a platform dedicated to wound care professionals (hereinafter called “users”) around the world. Our website provides services and information about wound care, such as branch-specific events, webinars, e-learnings and scientific content. We call it global hub for expertise in wound care. In this context we also offer additional services via various channels directly to our users.
1. Registration, log-in and usage
1.1 When users register on the LINK website and create an account, they need to enter the following information:
- First and last name
- Email address
- Medical registration number (optional)
- Postal address
- Country of location
- Phone number
- Mobile number (optional)
Fields in the registration mask marked with optional are not mandatory.
1.2 We use the email address within the registration process for the log-in process itself and to carry out the double opt-in procedure approval. After registration within the log-In process, we identify the users by email address and password. Furthermore, we use the email address for the integrated “password forgot” function. The processing of the data is based on Art. 6 (1) b General Data Protection Regulation (hereinafter called “GDPR”).
1.3 When users register on our website for the first time, we execute a match-and-merge process to evaluate if the given information by user already exist in our Customer Relationship Management System and if yes, to compare this information with the existing data. This process enables us to guarantee that user´s data is not doubled, correct and up to date. The legal basis for the processing is Art. 6 (1) f GDPR.
1.4 We merge the registration information into one user account. In addition, we use the user data to the extent necessary to provide our services, i.e. for registration and participation in events, webinars, e-learnings and for authorization management and access control in general and (if relevant) for information or deletion requests. The processing of the data is governed by Art. 6 (1) b GDPR.
1.5 To track multiple actions on the website to better understand user interests, to offer customer-tailored services and for statistical purposes we generate so-called Campaign IDs which are then connected to the specific user account. The legal basis for the processing is Art. 6 (1) f GDPR.
1.6 The following additional data is also processed to ensure the functionality of the website itself:
- IP address
- Date/time of access
- Status code
- Operating System
- Browser and language
The legal basis for the processing is Art. 6 (1) f GDPR.
2. Data provided voluntarily
Users may provide further data voluntarily during registration or later (hereinafter referred to as "data provided voluntarily"). The provision of such data is optional and mainly applies to the following data:
- Profile photo
- Medical registration number
- Mobile number
3. Marketing and information consent
We use the data of our users (especially email- and postal addresses as well as phone numbers) for marketing or information purposes, as far as our users have consented accordingly. In order to perform this, we use the following channels: e-mail, telephone and mail. Our marketing and infor-mation activities relate to the content offered on the website, including events, webinars, e-learnings and scientific content. The legal basis for the processing of the user’s data is their consent acc. to Art. 6 (1) a GDPR.
The consent is freely given and can be withdrawn at any time with effect for the future. From receipt of the withdrawal, we will no longer process the data for the abovementioned purposes. However, the withdraw of the consent does not affect the lawfulness of the processing that has taken place until withdrawal. The withdrawal can be sent to: email@example.com.
4. Social Media
5. Further information